Highlights from the Spot Satisfaction Survey

The results of the Spot Satisfaction Survey 2025 are in – and guess what? You value Spot more than ever! An impressive 95% of members rate Spot as good, very good, or even excellent. That’s a significant increase compared to last year, and something we’re truly proud of!

What makes Spot so valuable to you? Connection, relaxation, inspiration, and fun. Spot is the place where you meet colleagues from other companies, recharge your energy, and add that little extra to your workday.

Events in the spotlight
Events and activities stand out: 94% of you are enthusiastic about them. The variety and frequency are especially appreciated. And there’s more to come! You’ve indicated a desire for more sports, creative, and networking events – and we’re on it.

Room for improvement
Of course, there are also areas to improve. The Spot Discount Pass is less well-known and doesn’t always work flawlessly. We take this seriously and are looking into how we can improve it. The outdoor area at Schiphol also deserves extra attention: more greenery, seating, and walking routes are high on your wish list.

Communication that works
The newsletter remains your favorite way to stay informed, followed by the website and building displays. We’re taking your suggestions to heart to make the newsletter even better – think of a clear overview of upcoming events and better timing of delivery.

Making Spot better together
Thanks to everyone who participated in the survey. Your input helps us make Spot even more valuable for everyone working at Schiphol. Got ideas or want to contribute? Let us know – Spot is something we build together!